Dealer software

Customer experience management CRM for dealers that tracks sales and service customers and prioritizes follow-up tasks.

• CRM
• Lifecycle and equity mining

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Card and ACH payment processing for BHPH dealers with recurring payments tied to deals, customers and accounting in DeskManager.

• Digital retailing and payments
• Accounting

Cloud dealer management system for independent and buy here pay here dealers covering sales, accounting, service, financing and reporting.

• DMS
• Credit and lending platforms
• +2

Experian in-market and ownership-based automotive audience segments for dealer and agency targeting across digital channels.

• Audience data

Salesforce CRM for automakers, dealers and captive lenders that unifies driver, vehicle, service, lease and warranty data.

• CRM
• CDP and data platforms

Household-level identity and ad platform that turns dealer first-party web data into CTV, display, audio and mail audiences with sales attribution.

• CDP and data platforms
• Audience data
• +2

Feed-based vehicle inventory ads on Bing search, Bing image search and the Microsoft Audience Network.

• Media platforms
• Inventory ads

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

L2T ad platform and managed campaigns for dealers across paid search, social, display, video/OTT and SEO, with AI reporting.

• Digital advertising
• CDP and data platforms
• +1

Dealer marketing agency and platform running Meta and Google inventory ads, conquest email, classifieds posting, websites and reputation.

• Digital advertising
• Reviews and social

Matches dealer leads and shoppers to vehicles in current inventory for follow-up.

• Lifecycle and equity mining
• CRM

Customer review request and management tool for dealerships.

• Reviews and social

Accounts payable automation for dealership groups: invoice capture, approval workflows and electronic supplier payments across rooftops.

• Accounting

EV battery FLASH tests and certificates for dealers and fleets, managed in a dashboard with API links to listing platforms.

• EV battery health
• Valuation data
• +1

Managed IT for dealerships from Booth Creek Information Technology, including helpdesk and secure network hosting.

• Cybersecurity and IT

Review generation, listings, messaging, social and surveys for dealerships, triggered from DMS and CRM data.

• Reviews and social
• Chat and messaging

Lifecycle campaigns aimed at equity-positive and lease-maturity customers in a dealer's database.

• Lifecycle and equity mining

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Reputation management for car dealers that collects and publishes customer reviews and monitors ratings sites.

• Reviews and social

Carketa reconditioning tracker for independent dealers with custom workflows, task assignment and live recon status.

• Reconditioning

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2