Dealer software

Reconditioning workflow software for franchised dealers that tracks used vehicles from appraisal through recon to frontline-ready.

• Reconditioning
• Window stickers
• +1

VIN-decoded OEM window stickers and factory build sheets for used vehicles, formerly sold as Velocity Window Stickers.

• Window stickers
• Inventory management and pricing

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Web-based VIN recall status lookup for dealers evaluating trade-ins and purchases.

• Regulatory compliance
• Vehicle acquisition and instant offers

Reconditioning software for dealers that tracks used cars from inspection to frontline, with inventory management, analytics and mobile apps.

• Reconditioning
• Inventory management and pricing

On-lot vehicle photography service for dealers, with 360 photos and branded digital backgrounds.

• Imagery and video

VIN-tagged vehicle image library and workflows that let dealers reuse inventory photos across listings.

• Imagery and video

Dealer video production service covering vehicle walkarounds, feature spotlights, testimonials and service videos.

• Imagery and video

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

AI-powered dealer CRM from AutoMatrix for lead management and customer follow-up, integrated with its DMS.

• CRM

Lets dealer F&I managers present products and close deals with customers who are not in the store.

• F&I menu and products
• Digital retailing and payments

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Dealer analytics and reporting on new and used inventory and F&I performance.

• Attribution and analytics
• Inventory management and pricing

Market Scan payment calculation and pricing data combining OEM incentives, lender programs and local fees, used by dealers and their software vendors.

• Desking
• Digital retailing and payments
• +1

Dealer compliance tools for identity verification, adverse action notice mailing, document storage and compliance reporting.

• Regulatory compliance

Dealer credit application network connecting to hundreds of finance sources, with credit bureau access, payoff quotes, vehicle values and reporting.

• Credit and lending platforms
• Digital retailing and payments
• +2

Electronic retail installment and lease contracting with in-store and remote eSigning, protection product forms and deal forms.

• eContracting

RouteOne F&I menu software, powered by MaximTrak, for in-store tablet and remote protection-product presentations.

• F&I menu and products
• eContracting

OEM-compliant website tools for franchised dealers: Unlock Price, Search by Price, pricing export, service scheduling and a website platform.

• Digital retailing and payments
• Website platforms
• +2

Connected dealer sales suite unifying lead, CRM and deal tools for personalised customer experiences.

• CRM
• Desking

Alerts dealers when a lead buys a new or CPO vehicle elsewhere and sends the defection details into the dealer's CRM.

• Attribution and analytics
• CRM

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Deal log and performance software for dealerships, with KPI dashboards, targets and leaderboards for sales, F&I, aftermarket and wholesale teams.

• Attribution and analytics
• Desking