Dealer software

Handheld scanning software for dealership parts departments covering inventory, receiving, picking, delivery and POS with DMS posting.

• Parts

Online and in-store service appointment scheduler for dealers with capacity management.

• Service scheduling

Secure dealer document collection by text or email with ID verification and CRM/DMS write-back, built for the FTC Safeguards Rule.

• Regulatory compliance
• Digital retailing and payments
• +1

CRM for independent used-car dealers from AutoManager, with a lead inbox, texting, call recording and AI lead follow-up.

• CRM

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Aftersales software covering check-in to checkout, aimed at technician productivity and service upsells.

• Service communication and MPI
• Service scheduling

Fixed ops platform for franchise dealer service departments: scheduling, check-in, video MPI, shop management, payments and service marketing.

• Service scheduling
• Aftersales marketing
• +1

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

VIN-specific service menu tool for advisors with recall and warranty lookup and automated retention reminders.

• Service communication and MPI
• Aftersales marketing

Website service specials widget that lets shoppers book an offer, save it by text or call the store.

• Service scheduling
• Aftersales marketing

DMS-connected service-lane screens showing repair order status, welcome boards and menu pricing for dealership service customers.

• Service communication and MPI

Fixed-ops platform for dealer service departments: scheduling, digital check-in, multipoint inspections, texting, payments and shuttle dispatch.

• Service communication and MPI
• Service scheduling
• +1

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental

Service support package for dealers and OEMs covering online booking, quoting, vehicle health checks and quality control.

• Service scheduling
• Service communication and MPI

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics

Web and mobile reconditioning tracker for used-car dealers with department and vendor tasks, SMS alerts, due-date warnings and daily queues.

• Reconditioning
• Window stickers

Lightweight CRM from SurgeMetrix for dealers to track leads and sales funnel stages.

• CRM

Infomedia eCommerce platform that runs OEM parts and accessories online stores for dealers and OEM programs.

• Parts
• Website platforms

Service department texting with video inspections, mobile payments, declined service follow-up and DMS write-back.

• Service communication and MPI
• Chat and messaging

Computer-vision software using a dealer's existing cameras to track service and express lane activity, flag acquisition chances and alert managers.

• Attribution and analytics
• Service communication and MPI

Automated deal structuring tool for desk managers that compares credit-qualified loan and lease options to find the most profitable payment.

• Desking
• Digital retailing and payments