Dealer software

Automotive customer data platform unifying dealer CRM, DMS and web data with identity resolution, a no-code data studio and analytics.

• CDP and data platforms
• Inventory ads
• +1

Behavior-triggered email and SMS campaigns for dealers built on Orbee identity data, with live inventory pulled into messages at send time.

• Lifecycle and equity mining
• Chat and messaging

AI parts procurement platform from PartsTrader connecting collision repairers, parts suppliers and insurers for end-to-end parts ordering.

• Parts
• Collision

AI outbound calling agent for dealerships that runs recall, service retention and sales follow-up campaigns and books appointments.

• Voice, BDC and sales agents
• Aftersales marketing

Always-on service outreach that scans dealer customer and vehicle records for due or overdue service and texts booking links.

• Aftersales marketing
• Chat and messaging

Website platform for car, RV, marine and powersports dealers with inventory management, analytics, online payments and listings syndication.

• Website platforms
• Inventory ads

Barcode scanning parts inventory and order management for dealer parts departments, posting scans to the DMS.

• Parts

Managed parts inventory service for dealers that optimizes DMS stocking, pricing and obsolescence, month to month.

• Parts

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Collision parts procurement marketplace where repairers compare supplier quotes and dealer parts departments bid on parts requests.

• Parts
• Collision

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Protomiq payment calculator for dealer websites that shows shoppers real payments and captures finance-ready leads.

• Digital retailing and payments

Dealer management system from Canada-based PBS Systems covering accounting, sales, service, parts and CRM for franchised dealers.

• DMS
• CRM
• +1

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Vehicle shopping APIs (Vehicle Shopper, Research, Compare, Build) that power research, comparison and build tools on dealer and OEM sites.

• Website platforms
• Valuation data

Phone-skills scoring and call coaching that grades how staff handle inbound calls.

• Call tracking

Pay-for-performance direct mail and digital campaigns for dealers, with IMS putting its own resources behind each campaign.

• Direct mail
• Digital advertising

Payment processing for dealerships across sales, service, parts and online, with text-to-pay, DMS reconciliation and multi-rooftop reporting.

• Digital retailing and payments
• Accounting

Bilingual AI voice agents for dealer service and sales lines that book appointments, catch missed calls and run outbound campaigns.

• Voice, BDC and sales agents
• Service scheduling

Guided barcode scanning for dealer parts order picking to speed picks and reduce wrong parts.

• Parts

Predictive Intelligence Engine dashboard combining dealer sales, service, parts, inventory and financial reporting with VIN-level attribution.

• Attribution and analytics

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Dealer performance diagnostics that analyze sales, fixed ops, inventory and marketing data and pair findings with consultant-led improvement plans.

• Attribution and analytics

Managed paid search, display, Google vehicle listing ads and Meta automotive inventory ads for car dealers.

• Digital advertising
• Inventory ads