Dealer software

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• CRM
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

Fixed ops suite for dealers with service scheduling, lane check-in, video MPI, recall outreach and AI call handling.

• Service communication and MPI
• Voice, BDC and sales agents
• +2

NETSOL's white-label digital retail and mobility platform used by automakers and dealer groups, including MINI Anywhere and AutoNation Mobility.

• Digital retailing and payments
• Desking
• +1

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Chat and messaging
• +1

TSD DEALER loaner and rental fleet software with mobile contracts, telematics, toll recovery and OEM program reporting.

• Loaner and rental

Administrator of OEM certified dealer digital programs, with vendor vetting, packaged bundles and the Unite CONNECT lead and data platform.

• OEM program administrators
• CDP and data platforms
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Automotive sales data and analytics firm serving OEMs on network, sales, aftersales and marketing, plus dealer tools like SalesAlert and AutoHook.

• OEM program administrators
• Lifecycle and equity mining
• +2

Drive-through AI scanners that inspect tires, underbody and exterior to feed service MPIs, appraisals and listing photos.

• Service communication and MPI
• Imagery and video
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

Maker of DealerCRM and the OliviaAI agent for auto, RV, powersports and marine dealers, covering phone, text, desking and BDC.

• CRM
• Chat and messaging
• +1

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Cloud-core DMS for franchised dealers from Dominion, built on Azure, with accounting, parts, sales/F&I and service modules.

• DMS
• Desking
• +1

Cloud DMS for independent and buy here pay here dealers covering inventory, deals, titling, accounting and collections. From $75 a month.

• DMS
• Website platforms
• +1

White-label digital retailing for dealer websites and showrooms: trade-in, prequalification, desking, F&I menu and push to DMS. From $1,195/mo.

• Digital retailing and payments
• Desking
• +2

Review and customer feedback platform for dealerships: DMS-triggered review requests, managed responses, video testimonials and staff scoring.

• Reviews and social
• Attribution and analytics

Commercial vehicle merchandising, CRM and the Comvoy work-truck marketplace for commercial dealers, upfitters and OEM programs.

• Marketplaces
• CRM
• +1

Cox Automotive service department suite for scheduling, lane check-in, video inspections and service marketing at franchised dealers.

• Service scheduling
• Aftersales marketing
• +1