Dealer software

Soft-pull prescreen of dealer customer and prospect lists to find credit-qualified buyers for firm offers and lead generation.

• Lifecycle and equity mining
• Audience data
• +1

Service-lane platform with technician video, two-way texting, MPI, estimates and payments, integrated with the dealer DMS.

• Service communication and MPI
• Digital retailing and payments
• +1

Automated internet-lead quoting for dealers that builds price quotes from store pricing rules, with auto-send or manager approval.

• Chat and messaging
• CRM

CRM-native lead response tool that sends dealer shoppers interactive, branded vehicle quotes and tracks engagement.

• Chat and messaging
• CRM

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Recall outreach campaigns for dealers using ownership data to reach affected owners by email and direct mail, with VIN-level reporting.

• Aftersales marketing
• Direct mail

Dealer-branded recall campaign program that finds open recalls in DMS data and runs multi-channel outreach to completion.

• Aftersales marketing
• Direct mail

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

Web-based VIN recall status lookup for dealers evaluating trade-ins and purchases.

• Regulatory compliance
• Vehicle acquisition and instant offers

Web-based recall management platform for dealers that targets owners with open recalls through direct mail and email.

• Aftersales marketing
• Direct mail

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

AI receptionist for dealerships that answers every call, routes sales and service callers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Lets dealer F&I managers present products and close deals with customers who are not in the store.

• F&I menu and products
• Digital retailing and payments

Automated lead response that sends shoppers multi-vehicle price quotes within seconds of an inquiry, part of DAS Technology's Convert suite.

• Chat and messaging

Dealer analytics and reporting on new and used inventory and F&I performance.

• Attribution and analytics
• Inventory management and pricing

Market Scan payment calculation and pricing data combining OEM incentives, lender programs and local fees, used by dealers and their software vendors.

• Desking
• Digital retailing and payments
• +1

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

Web-based reporting and management tool for dealership managers with mobile access to daily performance data.

• Attribution and analytics

Reynolds integrated payment processing for dealerships, taking card and digital payments across sales, service and parts, processed by Worldpay.

• Digital retailing and payments
• Accounting

AI platform that plans and runs sales, service and retention campaigns and lead follow-up for dealerships, groups and OEM programs.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1