Dealer software

Dealer appraisal tool that uses an OBD-II scan to report diagnostic, emissions and mechanical condition plus OEM build and open recall data.

• Vehicle acquisition and instant offers
• Reconditioning

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Web-based VIN recall status lookup for dealers evaluating trade-ins and purchases.

• Regulatory compliance
• Vehicle acquisition and instant offers

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Mobile service and valet operations platform for dealers with AI scheduling, tech and valet apps, and service-drive appraisal leads.

• Service scheduling
• Loaner and rental
• +1

Lets dealer F&I managers present products and close deals with customers who are not in the store.

• F&I menu and products
• Digital retailing and payments

On-demand remote vehicle inspection service with a nationwide inspector network that delivers condition reports to dealers and remarketers.

• Auctions
• Vehicle acquisition and instant offers

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Market Scan payment calculation and pricing data combining OEM incentives, lender programs and local fees, used by dealers and their software vendors.

• Desking
• Digital retailing and payments
• +1

AI service-to-sales program that reads repair orders, texts build-sheet valuations and routes replies to an in-house BDC for appointments.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining
• +1

Dealer compliance tools for identity verification, adverse action notice mailing, document storage and compliance reporting.

• Regulatory compliance

Dealer credit application network connecting to hundreds of finance sources, with credit bureau access, payoff quotes, vehicle values and reporting.

• Credit and lending platforms
• Digital retailing and payments
• +2

Electronic retail installment and lease contracting with in-store and remote eSigning, protection product forms and deal forms.

• eContracting

RouteOne F&I menu software, powered by MaximTrak, for in-store tablet and remote protection-product presentations.

• F&I menu and products
• eContracting

Vehicle transport marketplace where dealers, auctions and retailers book vetted car haulers, with tracking and digital bills of lading.

• Vehicle transport
• Auctions

Service-drive acquisition program that mines dealer data to turn service customers into used-vehicle buying opportunities.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining

Digital closing platform for dealers with scripted avatar explanations, e-signature, optional ID verification, recorded closings and e-vault.

• eContracting
• Regulatory compliance

Secure dealer document collection by text or email with ID verification and CRM/DMS write-back, built for the FTC Safeguards Rule.

• Regulatory compliance
• Digital retailing and payments
• +1

Consumer vehicle acquisition leads from CarGurus shoppers, matched to a dealer's automated bid strategy and finalized with an intake tool.

• Vehicle acquisition and instant offers

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics

Online wholesale auction where franchised and independent dealers buy and sell used vehicles by live bid, autobid, buy now or offer.

• Auctions

F&I menu that personalizes product presentations to each customer's ownership and driving habits, with automated pricing.

• F&I menu and products