Dealer software

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Full-service dealer advertising covering streaming and TV media, video production, direct mail, email, SEO, social, paid search and co-op claims.

• Digital advertising
• Imagery and video
• +1

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Online service booking for dealer websites, part of the Superservice platform.

• Service scheduling

OEM-data service menus and pricing for dealer service advisors, part of the Superservice platform.

• Service communication and MPI

Digital multipoint inspection and vehicle health check tool for dealer technicians and advisors.

• Service communication and MPI

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

DealerOn specials automation that creates website offers and pushes them into digital ads and local listings with little manual work.

• Inventory ads
• Website platforms

Payment-based dealer marketing suite that calculates best payments and pushes them to website offers, inventory pages and paid ads.

• Digital retailing and payments
• Inventory ads
• +1

Lead-to-sale attribution for dealers that matches leads to registration data to show where buyers purchased and which vendors convert.

• Attribution and analytics

Talent management system for dealerships covering recruiting, predictive candidate assessments, interviews, onboarding and retention.

• Recruiting and HR

Machine-learning ad platform for dealers covering Google, Microsoft, Meta and Reddit, inventory ads, AI chat and attribution.

• Digital advertising
• Chat and messaging
• +2

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

Two-way texting platform for dealers with digital MPI, branded video, DMS-integrated payments and reporting.

• Chat and messaging
• Digital retailing and payments
• +1

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators