Dealer software

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Used vehicle dashboard for dealers with a health score, buy plans, inventory optimization and VIN-level insight.

• Inventory management and pricing
• Attribution and analytics
• +1

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

Dealer lead engagement suite with an AI website chatbot, lead-nurture bot, lead form connector and live BDC escalation.

• Chat and messaging
• Voice, BDC and sales agents

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

AI website chat for dealers with smart prompts, live BDC backup, co-browse and one-click voice or video

• Chat and messaging

Managed paid search, social, programmatic and CTV campaigns for car dealers, measured with multi-touch attribution to leads and sales.

• Digital advertising
• Imagery and video
• +1

AI receptionist from Dealerlogix that answers dealership service calls and books appointments into the service schedule.

• Voice, BDC and sales agents
• Service scheduling

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Custom website design, SEO and digital marketing for car dealers, focused on exotic, classic, specialty and luxury dealerships.

• Website platforms
• Digital advertising

Reunion Marketing's dealer reporting platform tracking SEO keyword visibility, AI search visibility and paid ad results in one place.

• Attribution and analytics
• Digital advertising

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Amazon marketplace where franchise dealers list new, used and CPO vehicles for online purchase and dealership pickup, sold on subscription.

• Marketplaces
• Digital retailing and payments

Subscription cloud reporting and analytics for buy here pay here dealers and finance companies running Auto Master.

• Attribution and analytics

Dealer website platform from Auto Master Systems for buy here pay here and independent dealers, tied to the Auto Master DMS.

• Website platforms