Dealer software

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Recall outreach campaigns for dealers using ownership data to reach affected owners by email and direct mail, with VIN-level reporting.

• Aftersales marketing
• Direct mail

Dealer-branded recall campaign program that finds open recalls in DMS data and runs multi-channel outreach to completion.

• Aftersales marketing
• Direct mail

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

Web-based recall management platform for dealers that targets owners with open recalls through direct mail and email.

• Aftersales marketing
• Direct mail

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

AI receptionist for dealerships that answers every call, routes sales and service callers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Reconditioning tracker that shows each car's step, time in step, real-time recon cost and holding cost.

• Reconditioning

Reconditioning workflow tool for dealers with stage tracking and team alerts, part of the Dealerslink platform.

• Reconditioning

Vehicle reconditioning workflow tracking for dealers, part of the AutoMatrix platform.

• Reconditioning

Reconditioning software for dealers that tracks used cars from inspection to frontline, with inventory management, analytics and mobile apps.

• Reconditioning
• Inventory management and pricing

Reynolds vehicle reconditioning workflow tool that tracks used units through recon steps inside the Reynolds system.

• Reconditioning

Dealership hiring tool in CallRevu's training suite that has candidates complete assigned skill challenges and scores them on common metrics.

• Recruiting and HR

AI lot manager that tracks new and used units through recon and PDI and follows up with staff and vendors by text or email.

• Reconditioning

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Mobile service and valet operations platform for dealers with AI scheduling, tech and valet apps, and service-drive appraisal leads.

• Service scheduling
• Loaner and rental
• +1

Cloud rental management software with a dealership loaner module for booking, contracts, GPS tracking and fleet reporting.

• Loaner and rental

Dealer reconditioning software tracking used vehicles from appraisal to lot-ready, with approvals, parts, sublet and vendor management.

• Reconditioning

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1