Dealer software

Outsourced service BDC that answers service calls, books appointments and runs service campaigns for dealerships.

• Service scheduling
• Voice, BDC and sales agents

Vehicle valuation data for dealers, lenders and OEMs with wholesale, retail, trade-in and history-adjusted values via desktop tools and APIs.

• Valuation data
• Vehicle acquisition and instant offers

Mobile app for used car buyers with history-adjusted values, local retail market data, VIN scanning and auction run list recommendations.

• Valuation data
• Inventory management and pricing
• +1

Branded AI voice agent that answers dealership service calls, works out what the caller needs and books appointments on the spot.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI service advisor that answers dealership service calls and books appointments directly into Gratis techWALL.

• Voice, BDC and sales agents
• Service scheduling

24/7 AI voice agent for dealer service departments that answers calls and books, reschedules and upsells appointments in the live scheduler.

• Voice, BDC and sales agents
• Service scheduling

Finds open recalls and declined maintenance, automates customer outreach and books mobile service appointments without BDC effort.

• Aftersales marketing
• Service scheduling

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer appraisal and auction app combining book values, market reports, retail comps and auction run lists, from $55 a month.

• Vehicle acquisition and instant offers
• Auctions
• +1

CARFAX vehicle history report access for dealers, used in used-car appraisal, acquisition and merchandising.

• Valuation data
• Vehicle acquisition and instant offers

AI phone receptionist for dealerships that answers 24/7, routes calls with warm transfers and books service appointments into the DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Carketa reconditioning tracker for independent dealers with custom workflows, task assignment and live recon status.

• Reconditioning

Carketa appraisal tool for independent dealers with VIN scanning, custom criteria and a single Carketa Score per vehicle.

• Vehicle acquisition and instant offers
• Valuation data

Dealer-to-dealer digital wholesale platform with standing Buying Matrix bids, instant offers and group trade tools.

• Auctions
• Trade-in
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Used-vehicle reconditioning software for dealers with a recon board, automated workflows, vendor portal and 35+ DMS and inventory integrations.

• Reconditioning

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

Managed network, phone and IT infrastructure services for dealerships from CDK Global.

• Cybersecurity and IT

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI