Dealer software

Service-lane platform with technician video, two-way texting, MPI, estimates and payments, integrated with the dealer DMS.

• Service communication and MPI
• Digital retailing and payments
• +1

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Interactive window stickers that let on-the-lot shoppers scan into vehicle details and dealer content.

• Window stickers

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1

Digital vehicle portfolio for used-car shoppers that shows build data and reconditioning work, formerly Velocity Engage.

• Inventory management and pricing
• Reconditioning

Reconditioning workflow software for franchised dealers that tracks used vehicles from appraisal through recon to frontline-ready.

• Reconditioning
• Window stickers
• +1

VIN-decoded OEM window stickers and factory build sheets for used vehicles, formerly sold as Velocity Window Stickers.

• Window stickers
• Inventory management and pricing

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

AI receptionist for dealerships that answers every call, routes sales and service callers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Reconditioning software for dealers that tracks used cars from inspection to frontline, with inventory management, analytics and mobile apps.

• Reconditioning
• Inventory management and pricing

Customer data hygiene for dealers that dedupes DMS and CRM records, appends and verifies contacts, applies NCOA moves and screens DNC lists.

• CDP and data platforms
• Audience data

On-lot vehicle photography service for dealers, with 360 photos and branded digital backgrounds.

• Imagery and video

VIN-tagged vehicle image library and workflows that let dealers reuse inventory photos across listings.

• Imagery and video

Dealer video production service covering vehicle walkarounds, feature spotlights, testimonials and service videos.

• Imagery and video

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Mobile service and valet operations platform for dealers with AI scheduling, tech and valet apps, and service-drive appraisal leads.

• Service scheduling
• Loaner and rental
• +1

Cloud rental management software with a dealership loaner module for booking, contracts, GPS tracking and fleet reporting.

• Loaner and rental

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Dealer analytics and reporting on new and used inventory and F&I performance.

• Attribution and analytics
• Inventory management and pricing

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1