Dealer software

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Cloud rental management software with a dealership loaner module for booking, contracts, GPS tracking and fleet reporting.

• Loaner and rental

OEConnection platform where independent repair shops order OEM mechanical parts from dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• Attribution and analytics

AI workers for dealership fixed operations; the first product automates technician administrative work.

• Voice, BDC and sales agents
• Service communication and MPI

ADAS calibration software that identifies required calibrations from the estimate and documents OEM procedures for shops and dealers.

• Collision
• Service communication and MPI

Reynolds and Reynolds' dealer management system for franchise dealers, covering accounting, sales, F&I, service and parts.

• DMS
• Parts
• +1

Body shop management software for collision centers, including dealer-owned shops, with job board, parts tracking and DMS integrations.

• Collision

OEM-compliant website tools for franchised dealers: Unlock Price, Search by Price, pricing export, service scheduling and a website platform.

• Digital retailing and payments
• Website platforms
• +1

Deal log and performance software for dealerships, with KPI dashboards, targets and leaderboards for sales, F&I, aftermarket and wholesale teams.

• Attribution and analytics
• Desking

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Infomedia eCommerce platform that runs OEM parts and accessories online stores for dealers and OEM programs.

• Parts
• Website platforms

Computer-vision software that uses a dealership's existing cameras to track service-lane activity, trigger workflows and report delays.

• Attribution and analytics
• Vehicle acquisition and instant offers

AI marketing platform for multi-location brands that manages local search, listings, social posts, ads and reviews across locations.

• Reviews and social
• AI search visibility

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Conversational AI voice agents for dealerships that answer calls 24/7, book service and run outbound lead, recall and equity calls.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

StoneEagle F&I menu that pulls DMS deal data and shows StoneEagleMETRICS reporting during in-store or remote presentations.

• F&I menu and products
• Attribution and analytics

Full-service advertising agency in West Chester, PA serving auto dealers and other industries with media, creative, websites and reputation.

• Digital advertising
• Website platforms
• +1

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1