Dealer software

Always-on service outreach that scans dealer customer and vehicle records for due or overdue service and texts booking links.

• Aftersales marketing
• Chat and messaging

Pay-for-performance direct mail and digital campaigns for dealers, with IMS putting its own resources behind each campaign.

• Direct mail
• Digital advertising

Managed paid search, display, Google vehicle listing ads and Meta automotive inventory ads for car dealers.

• Digital advertising
• Inventory ads

AI lead response and messaging for dealers, with the Jerry AI employee working sales and service leads across text, webchat and phone.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Embedded insurance marketplace for dealerships that quotes 40+ carriers during the sale so buyers can bind auto coverage at the store.

• F&I menu and products
• Digital retailing and payments

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

All-in-one dealer CRM and DMS with inventory, desking, F&I menus, parts and service, for auto, RV, powersports and marine stores.

• CRM
• DMS
• +2

Dealer CRM with desking, credit reports, compliance, ID and fraud checks, websites and inventory, plus BDC AI for automated lead response.

• CRM
• Desking
• +2

Managed IT, 24/7 security monitoring, incident response and FTC Safeguards compliance support for dealerships.

• Cybersecurity and IT
• Regulatory compliance

Network that delivers F&I product rates, eligibility and forms into dealer menus and DMSs and registers eContracts with providers.

• eContracting
• F&I menu and products

Standalone eContracting platform for processing F&I product contracts with aftermarket providers without a menu.

• eContracting

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

Managed omnichannel advertising for dealers across Google, Meta, Amazon and streaming, driven by PureCars customer and market data.

• Digital advertising
• Inventory ads

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Soft-pull prequalification for dealer websites and in-store devices that returns credit data without affecting the shopper's credit file.

• Credit and lending platforms
• Digital retailing and payments

Soft-pull prescreen of dealer customer and prospect lists to find credit-qualified buyers for firm offers and lead generation.

• Lifecycle and equity mining
• Audience data
• +1

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Recall outreach campaigns for dealers using ownership data to reach affected owners by email and direct mail, with VIN-level reporting.

• Aftersales marketing
• Direct mail

Dealer-branded recall campaign program that finds open recalls in DMS data and runs multi-channel outreach to completion.

• Aftersales marketing
• Direct mail

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

Web-based VIN recall status lookup for dealers evaluating trade-ins and purchases.

• Regulatory compliance
• Vehicle acquisition and instant offers