Dealer software

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

voAIce encrypted two-way integration API for outside tools to read and write dealership data on its platform.

• CDP and data platforms

Managed callback service where CallSource agents call back missed or unbooked callers and report outcomes.

• Call tracking
• Voice, BDC and sales agents

Dealer-issued store currency that replaces cash discounts and is redeemable only at the dealership, tracked in the cloud.

• Lifecycle and equity mining
• Aftersales marketing

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

Dealership payment processing across sales, service, parts and F&I with real-time DMS posting, surcharging and mobile payments.

• Digital retailing and payments
• Accounting

Scanner, touchscreen and cloud storage for dealer repair orders, deal jackets and invoices, with not-scanned reports from the DMS.

• Accounting
• Regulatory compliance

Managed CTV and streaming audio campaigns for dealers with in-house production, fraud blocking and Blueprint reporting.

• Media platforms
• Digital advertising
• +1

Dealership analytics and reporting service covering sales and service performance.

• Attribution and analytics

Automated multichannel sequences that re-engage cold and aged dealership leads.

• Lifecycle and equity mining
• Chat and messaging

Node-based automation engine for building dealership AI workflows, with Zapier and n8n integrations.

• CDP and data platforms

Service department suite for dealers covering advisor upsells, technician inspections, dispatch, BDC scheduling, parts requests and reporting.

• Service communication and MPI
• Attribution and analytics
• +2

Hands-free, DMS-integrated card and gift mailings to sold and service customers for up to five years after the sale.

• Direct mail
• Lifecycle and equity mining

Maker of DealerCRM and the OliviaAI agent for auto, RV, powersports and marine dealers, covering phone, text, desking and BDC.

• CRM
• Lifecycle and equity mining

AI-native dealership CRM unifying sales and service with next-best-action guidance, lead deduplication and desking approvals.

• CRM
• Desking
• +1

voAIce verified branded calling that shows the dealership's name on customers' phones for outbound calls.

• Call tracking

Affinitiv management platform that brings a dealership's key performance indicators into a single dashboard.

• Attribution and analytics