Dealer software

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

Test drive, loan car and staff drive management for dealers with licence scanning, e-agreements and condition capture.

• Loaner and rental
• Regulatory compliance

Ongoing recall monitoring of dealer inventory by VIN with reports and alerts so open recalls are caught before sale.

• Regulatory compliance
• Inventory management and pricing

Fixed ops intelligence platform for dealer service departments with repair order analytics, AI insights and benchmarking.

• Service communication and MPI
• Attribution and analytics

eBay's vehicle marketplace where dealers list cars and trucks by auction or fixed price, paying a per-listing fee with no final value fee.

• Marketplaces
• Parts

Inventory advertising for dealers combining Google pay-per-click, vehicle retargeting and listings on Craigslist, eBay and OfferUp.

• Inventory ads
• Digital advertising

Dealer websites with inventory management and a mobile app for photographing and managing vehicles.

• Website platforms
• Inventory management and pricing
• +1

Custom dealership website platform for Canadian franchise dealers with inventory integration and OEM program certification

• Website platforms
• Inventory ads

Dealer program that showcases inventory in Edmunds listings and social ads, sending shoppers to the dealer's vehicle pages, with CarCode messaging.

• Marketplaces
• Inventory ads

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Reynolds and Reynolds' dealer management system for franchise dealers, covering accounting, sales, F&I, service and parts.

• DMS
• Parts
• +1

Dealer service scheduling that books against technician capacity, with dynamic pricing, maintenance packages and recall capture.

• Service scheduling

Licensed vehicle image library with stills, colorized angles, 360 spins and interior panoramas, delivered by API to dealers and auto businesses.

• Imagery and video
• Inventory ads

Service drive sales competitions, daily pacing and advisor incentive tracking for franchise dealers, built on read-only DMS data.

• Attribution and analytics
• Recruiting and HR

Chrome extension that posts and removes a dealer's used inventory on Facebook Marketplace from its inventory feed.

• Inventory ads

Shows dealers' on-order and in-transit vehicles to shoppers and captures model-specific leads before units reach the lot.

• Inventory management and pricing
• Website platforms

VIN-specific OEM maintenance menus for dealership service advisors with good-better-best pricing and digital delivery to customers.

• Service communication and MPI

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

AI agent that covers missed and after-hours dealership sales calls, responds to internet leads and re-engages dormant leads.

• Voice, BDC and sales agents
• Lifecycle and equity mining