Dealer software

AI lot manager that tracks new and used units through recon and PDI and follows up with staff and vendors by text or email.

• Reconditioning

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Dealer reconditioning software tracking used vehicles from appraisal to lot-ready, with approvals, parts, sublet and vendor management.

• Reconditioning

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1

Reynolds integrated payment processing for dealerships, taking card and digital payments across sales, service and parts, processed by Worldpay.

• Digital retailing and payments
• Accounting

Secure dealer document collection by text or email with ID verification and CRM/DMS write-back, built for the FTC Safeguards Rule.

• Regulatory compliance
• Digital retailing and payments
• +1

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics

Web and mobile reconditioning tracker for used-car dealers with department and vendor tasks, SMS alerts, due-date warnings and daily queues.

• Reconditioning
• Window stickers

Dealer review and referral platform built on delivery photos, with branded social sharing, salesperson reputation pages and service surveys.

• Reviews and social

AI-agent marketing platform for multi-location businesses managing reviews, local listings and pages, local social content and paid social boosts.

• Reviews and social
• AI search visibility

Local TV, streaming TV and digital advertising for dealers, targeted with Spectrum household data and measured with TV attribution.

• Media platforms
• OEM program administrators

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

Full-service automotive marketing agency for dealers: performance media, creative, fixed ops marketing, reputation, websites and OEM co-op compliance.

• Digital advertising
• Website platforms
• +1

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Verified review platform for dealers and service shops with POS-triggered requests, ReScore concern resolution, surveys and messaging.

• Reviews and social
• Aftersales marketing

Talent management system for dealerships covering recruiting, predictive candidate assessments, interviews, onboarding and retention.

• Recruiting and HR

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads