Dealer software

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Drive-over tire tread and alignment scanning for dealer service lanes with AI insights, customer sharing and DMS integration.

• Service communication and MPI
• Reconditioning

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Used vehicle inspection and condition report standard from ACV that dealers and consignors use to document vehicle condition for buyers.

• Reconditioning
• Auctions

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

AI vendor contract and spend management for dealers that digitizes contracts, checks invoices against terms, and routes approvals and payments.

• Accounting

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI voice and text assistant that answers dealer service calls, books appointments in the DMS and gives repair status.

• Voice, BDC and sales agents
• Service scheduling

Stock visibility and vehicle journey management with pricing and turnaround tools for dealers.

• Inventory management and pricing
• Reconditioning

AI marketing tool from DealersGear that manages dealer ad spend by vehicle, lead responses, AI search citations and weekly reporting.

• Inventory ads
• AI search visibility
• +1

Contract management tool for dealerships to digitize vendor agreements and track renewals.

• Accounting

Dealer compliance software with role-based training, inspections, automated deal jacket audits, a regulation library and multi-rooftop tracking.

• Regulatory compliance
• Cybersecurity and IT

Accounting automation for dealer back offices that turns factory, F&I, bank and payroll reports into ready-to-post DMS journal entries.

• Accounting

Spyne conversational AI agent that handles dealership sales and service conversations with shoppers and customers.

• Voice, BDC and sales agents
• Chat and messaging

Mobile vehicle diagnostics and appraisal tool giving dealers reconditioning insights, AI-assisted pricing and post-sale vehicle health alerts.

• Service communication and MPI
• Trade-in
• +1