Dealer software

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

AI-assisted omnichannel BDC platform for dealer sales and service calls, leads and campaigns with DMS/CRM integration.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Lead-to-sale attribution for dealers that matches leads to registration data to show where buyers purchased and which vendors convert.

• Attribution and analytics

Machine-learning ad platform for dealers covering Google, Microsoft, Meta and Reddit, inventory ads, AI chat and attribution.

• Digital advertising
• Chat and messaging
• +2

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI voice and text assistant that answers dealer service calls, books appointments in the DMS and gives repair status.

• Voice, BDC and sales agents
• Service scheduling

Predictive intelligence layer that surfaces insights for faster dealership decisions.

• Attribution and analytics

AI marketing tool from DealersGear that manages dealer ad spend by vehicle, lead responses, AI search citations and weekly reporting.

• Inventory ads
• AI search visibility
• +1

Spyne conversational AI agent that handles dealership sales and service conversations with shoppers and customers.

• Voice, BDC and sales agents
• Chat and messaging

24/7 AI phone receptionist for dealers that answers questions, warm-transfers calls and books service in the DMS.

• Voice, BDC and sales agents
• Service scheduling