Dealer software

Service CRM that texts and calls customers at each repair order step, with scheduling, digital MPI and reminders.

• Service communication and MPI
• Service scheduling

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

AI outbound platform for dealerships that calls and texts customers, handles replies and schedules appointments for leads, recalls and equity.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Conversational AI receptionist for dealerships that answers inbound calls 24/7 and routes callers to the right department.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

AI phone assistant that answers dealership service calls around the clock and books appointments into the scheduler or DMS.

• Service scheduling
• Voice, BDC and sales agents

Industry benchmarking data drawn from dealership F&I and sales transactions, from StoneEagle.

• Attribution and analytics
• F&I menu and products

StoneEagle F&I menu that pulls DMS deal data and shows StoneEagleMETRICS reporting during in-store or remote presentations.

• F&I menu and products
• Attribution and analytics

Sales and F&I performance reporting for dealers built from DMS deal data, from StoneEagle.

• Attribution and analytics
• F&I menu and products

Service department reporting for dealers from StoneEagle, built on DMS repair order data.

• Attribution and analytics

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Online service booking for dealer websites, part of the Superservice platform.

• Service scheduling

OEM-data service menus and pricing for dealer service advisors, part of the Superservice platform.

• Service communication and MPI

Digital multipoint inspection and vehicle health check tool for dealer technicians and advisors.

• Service communication and MPI

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

Dealer database cleanup that audits, dedupes and enriches customer and VIN records before campaigns.

• CDP and data platforms
• Audience data

Lead-to-sale attribution for dealers that matches leads to registration data to show where buyers purchased and which vendors convert.

• Attribution and analytics

Household-level vehicle ownership data for dealers that adds missing VINs, owners and drivers from registration records.

• Audience data
• Lifecycle and equity mining

Talent management system for dealerships covering recruiting, predictive candidate assessments, interviews, onboarding and retention.

• Recruiting and HR

Machine-learning ad platform for dealers covering Google, Microsoft, Meta and Reddit, inventory ads, AI chat and attribution.

• Digital advertising
• Chat and messaging
• +2

Dealer sales and finance platform with lead management, digital retailing, an online credit portal, digital deal jackets and portfolio mining.

• Digital retailing and payments
• CRM
• +4

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1