Dealer software

AI voice agent from Impel that answers and handles dealership phone calls for sales and service.

• Voice, BDC and sales agents

AI assistant for dealer technicians that answers repair questions from OEM technical information.

• Service communication and MPI

AI voice assistant that answers dealership service calls and handles booking and customer requests.

• Voice, BDC and sales agents

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Dealer SEO content program that builds pages around current keyword rankings and model and market priorities.

• Digital advertising
• AI search visibility

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Bilingual franchised dealer websites built around each store's brand and lead conversion, with 24/7 support.

• Website platforms
• AI search visibility

AI lead responder (Carlie) that answers used-car enquiries 24/7 in multiple languages and books dealer appointments.

• Voice, BDC and sales agents
• Chat and messaging

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Bluebird Auto Rental Systems loaner software for dealers, built on RentWorks, with two-way DMS interfaces and utilization reports.

• Loaner and rental

Local SEO for dealerships covering Google Business Profile grading and upkeep plus directory listings for search and maps visibility.

• Reviews and social
• Digital advertising

Inventory-synced Facebook Marketplace posting for dealers with price updates, sold removal, Messenger lead routing and analytics.

• Inventory ads
• Marketplaces
• +1

Fixed ops AI platform with pricing grid tuning, advisor scoreboards, live RO monitoring and warranty claim help for dealers.

• Attribution and analytics
• Parts

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

AI agents for dealers that answer and follow up on leads by text, voice and chat, with an omnichannel inbox and 60+ integrations.

• Voice, BDC and sales agents
• Chat and messaging

Service menu software for dealers to build or import, compare and present factory-based maintenance packages to service customers.

• Service communication and MPI