Dealer software

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

Data-driven direct mail and event marketing for dealers built on first-party DMS data, including recall and service campaigns.

• Direct mail
• Aftersales marketing

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Dealer-owned subscription maintenance program sold as SaaS, with automatic card renewals and DMS-based redemption.

• Aftersales marketing
• F&I menu and products

Cloud platform for dealers to build and run their own self-administered prepaid maintenance program with DMS integration.

• Aftersales marketing
• F&I menu and products

Dealer-branded customer mobile app with push notifications and one-click access to service scheduling.

• Service communication and MPI
• Aftersales marketing

On-demand campaign builder for dealer service offers across any channel with templates and stored offers.

• Aftersales marketing

Automated service lifecycle messaging that times text, email, phone, mail and app messages from customer records.

• Aftersales marketing
• Lifecycle and equity mining

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Video marketing unit of J.D. Power producing dealer-specific video ads and campaigns for YouTube, social, CTV and programmatic.

• Digital advertising
• Imagery and video
• +1

Service department CRM with two-way texting, automated text marketing, text-to-pay, BDC work plans and reporting for dealers.

• Service communication and MPI
• Aftersales marketing

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

Predictive intelligence layer that surfaces insights for faster dealership decisions.

• Attribution and analytics

AI marketing tool from DealersGear that manages dealer ad spend by vehicle, lead responses, AI search citations and weekly reporting.

• Inventory ads
• AI search visibility
• +1

VIN-level ad platform that pulls dealer inventory and runs direct-to-VDP campaigns with co-op automation and vehicle-level attribution.

• Inventory ads
• Digital advertising