Dealer software

Matches dealer leads and shoppers to vehicles in current inventory for follow-up.

• Lifecycle and equity mining
• CRM

Desking aid that combines vehicle, credit and lender data to show which cars a customer qualifies for and which lenders will likely approve.

• Desking
• Credit and lending platforms

Soft-pull financing prequalification for dealer websites that returns pre-qualified shoppers to the sales team.

• Credit and lending platforms
• Digital retailing and payments

Customer review request and management tool for dealerships.

• Reviews and social

Online test drive booking for dealer websites that schedules appointments with selected vehicles.

• Digital retailing and payments

Trade-in valuation tool for dealer websites that captures shopper trade details and values to generate trade-in leads.

• Trade-in

AI website chat for dealers that answers shoppers 24/7 with dealer scripts, guides them to appointments and hands hot leads to staff.

• Chat and messaging

AI agent add-on to ProMax Complete that answers internet leads by text and email around the clock and books appointments.

• Chat and messaging
• Voice, BDC and sales agents

Outsourced sales BDC for dealers handling lead response, follow-up, appointment setting and campaigns with live agents.

• Voice, BDC and sales agents
• CRM

Review generation, listings, messaging, social and surveys for dealerships, triggered from DMS and CRM data.

• Reviews and social
• Chat and messaging

Build-and-price configurator for dealer websites that captures custom factory order leads.

• Digital retailing and payments

Lifecycle campaigns aimed at equity-positive and lease-maturity customers in a dealer's database.

• Lifecycle and equity mining

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Reputation management for car dealers that collects and publishes customer reviews and monitors ratings sites.

• Reviews and social

Dealer lead response and follow-up across phone, text and web, using Calldrip speed-to-lead routing and automated outreach.

• Chat and messaging
• Call tracking

Call analytics for dealerships with call tracking, AI conversation intelligence, marketing attribution and real-time call coaching.

• Call tracking
• Chat and messaging
• +1

Website platform for independent car dealers with mobile-first designs, SEO, inventory management, merchandising and lead conversion tools.

• Website platforms
• Inventory management and pricing

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Edmunds messaging platform that gathers dealer website chat, video chat, text and Facebook Messenger leads in one inbox, with optional managed chat.

• Chat and messaging

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

Dealer-site digital retailing with payment builder, trade-in, credit app, F&I selection, multi-lender desking and live video.

• Digital retailing and payments
• Desking
• +1

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Dealer-to-dealer digital wholesale platform with standing Buying Matrix bids, instant offers and group trade tools.

• Auctions
• Trade-in
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2