Dealer software

Customer experience management CRM for dealers that tracks sales and service customers and prioritizes follow-up tasks.

• CRM
• Lifecycle and equity mining

AI texting agent (Lisa) for dealer service departments that targets due maintenance, declined work and recalls and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Showroom deal structuring tool that picks up online deals and lets salespeople present real lender payments and menus to customers.

• Desking
• Digital retailing and payments

Managed SEO, paid search, Google Vehicle Ads, social ads and Craigslist posting for dealers.

• Digital advertising
• Inventory ads

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Website, CRM and inventory platform for independent dealers, bundling SEO, texting, 360 video and syndication to 175+ partners.

• Website platforms
• CRM
• +1

AI online service scheduler that overlays a dealer website and books service visits directly into the DMS without advisor contact.

• Service scheduling

Cloud dealer management system for independent and buy here pay here dealers covering sales, accounting, service, financing and reporting.

• DMS
• Credit and lending platforms
• +2

Salesforce CRM for automakers, dealers and captive lenders that unifies driver, vehicle, service, lease and warranty data.

• CRM
• CDP and data platforms

Household-level identity and ad platform that turns dealer first-party web data into CTV, display, audio and mail audiences with sales attribution.

• CDP and data platforms
• Audience data
• +2

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

L2T ad platform and managed campaigns for dealers across paid search, social, display, video/OTT and SEO, with AI reporting.

• Digital advertising
• CDP and data platforms
• +1

CRM for independent dealers with lead inbox, texting, credit pulls, desking and F&I menu, inventory management and reporting.

• CRM
• Desking
• +2

AI SMS platform that finds vehicle acquisition opportunities in dealership service appointments and sends appraisal offers.

• Vehicle acquisition and instant offers
• Chat and messaging
• +1

Service appointment scheduling for dealerships that loads the shop by technician skill and hours, with 24/7 online booking and DMS integration.

• Service scheduling

Dealer management system for low- to mid-volume franchised and independent dealers covering accounting, sales, service, parts and CRM.

• DMS
• Desking
• +1

Dealer marketing agency and platform running Meta and Google inventory ads, conquest email, classifieds posting, websites and reputation.

• Digital advertising
• Reviews and social

Cox Automotive car-shopping marketplace offering dealers listing packages, distance retailing, digital retailing and advertising.

• Marketplaces
• Digital retailing and payments
• +1

Desking tool for franchised dealers to structure and present deals with payment options, lender programs and trade figures, from Autovance.

• Desking
• Digital retailing and payments
• +1

Matches dealer leads and shoppers to vehicles in current inventory for follow-up.

• Lifecycle and equity mining
• CRM

Desking aid that combines vehicle, credit and lender data to show which cars a customer qualifies for and which lenders will likely approve.

• Desking
• Credit and lending platforms

Customer review request and management tool for dealerships.

• Reviews and social

Voice AI for service technicians that converts spoken repair notes into OEM-compliant warranty stories without typing.

• Service communication and MPI