Dealer software

Dealer card payment processing with compliant surcharging, no install, no contract and no cost to the dealer.

• Digital retailing and payments

Service and parts exception reporting with advisor and tech performance, open RO tracking, declined services and VIN history.

• Attribution and analytics
• Service communication and MPI
• +1

Custom dealer websites, including special finance sites, integrated with ProMax Complete CRM for inventory display and leads.

• Website platforms

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

AI call tracking for dealers with real-time call transcription, alerts and automated call scoring, from Volie.

• Call tracking
• Attribution and analytics

AI conversation agents for dealers that engage shoppers and customers by text and chat using PureCars customer data.

• Voice, BDC and sales agents
• Chat and messaging

Dealer reporting dashboard comparing marketing performance with local market trends, competitor rankings and model demand.

• Attribution and analytics

Dealer-owned data platform unifying DMS, CRM, F&I, service, inventory and ad data with plain-English AI Q&A.

• CDP and data platforms
• Attribution and analytics

Soft-pull prequalification for dealer websites and in-store devices that returns credit data without affecting the shopper's credit file.

• Credit and lending platforms
• Digital retailing and payments

Service-lane platform with technician video, two-way texting, MPI, estimates and payments, integrated with the dealer DMS.

• Service communication and MPI
• Digital retailing and payments
• +1

Automated internet-lead quoting for dealers that builds price quotes from store pricing rules, with auto-send or manager approval.

• Chat and messaging
• CRM

CRM-native lead response tool that sends dealer shoppers interactive, branded vehicle quotes and tracks engagement.

• Chat and messaging
• CRM

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Lets dealer F&I managers present products and close deals with customers who are not in the store.

• F&I menu and products
• Digital retailing and payments

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Automated lead response that sends shoppers multi-vehicle price quotes within seconds of an inquiry, part of DAS Technology's Convert suite.

• Chat and messaging

Dealer analytics and reporting on new and used inventory and F&I performance.

• Attribution and analytics
• Inventory management and pricing

Market Scan payment calculation and pricing data combining OEM incentives, lender programs and local fees, used by dealers and their software vendors.

• Desking
• Digital retailing and payments
• +1

Web-based reporting and management tool for dealership managers with mobile access to daily performance data.

• Attribution and analytics

Reynolds integrated payment processing for dealerships, taking card and digital payments across sales, service and parts, processed by Worldpay.

• Digital retailing and payments
• Accounting