Dealer software

EV battery FLASH tests and certificates for dealers and fleets, managed in a dashboard with API links to listing platforms.

• EV battery health
• Valuation data
• +1

Real-time private-party listing feed for dealers with seller filtering, price tracking and direct seller contact, from $775 a month.

• Vehicle acquisition and instant offers

Voice AI for service technicians that converts spoken repair notes into OEM-compliant warranty stories without typing.

• Service communication and MPI

AI agent add-on to ProMax Complete that answers internet leads by text and email around the clock and books appointments.

• Chat and messaging
• Voice, BDC and sales agents

AI BDC agents for dealers that call, text and email leads, book appointments, answer inbound calls and run service outreach. From $595/mo.

• Voice, BDC and sales agents
• Service scheduling

Outsourced sales BDC for dealers handling lead response, follow-up, appointment setting and campaigns with live agents.

• Voice, BDC and sales agents
• CRM

Outsourced service BDC that answers service calls, books appointments and runs service campaigns for dealerships.

• Service scheduling
• Voice, BDC and sales agents

Review generation, listings, messaging, social and surveys for dealerships, triggered from DMS and CRM data.

• Reviews and social
• Chat and messaging

Vehicle valuation data for dealers, lenders and OEMs with wholesale, retail, trade-in and history-adjusted values via desktop tools and APIs.

• Valuation data
• Vehicle acquisition and instant offers

Mobile app for used car buyers with history-adjusted values, local retail market data, VIN scanning and auction run list recommendations.

• Valuation data
• Inventory management and pricing
• +1

Branded AI voice agent that answers dealership service calls, works out what the caller needs and books appointments on the spot.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Autonomous AI agent that texts dealership service customers with personalized offers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing

AI service advisor that answers dealership service calls and books appointments directly into Gratis techWALL.

• Voice, BDC and sales agents
• Service scheduling

24/7 AI voice agent for dealer service departments that answers calls and books, reschedules and upsells appointments in the live scheduler.

• Voice, BDC and sales agents
• Service scheduling

Reputation management for car dealers that collects and publishes customer reviews and monitors ratings sites.

• Reviews and social

Managed digital marketing for car dealers covering SEO and AI search, paid search and social, video and creative, certified in many OEM ad programs.

• Digital advertising
• AI search visibility

Outsourced inbound and outbound dealer call handling by the Vicimus BDC team.

• Voice, BDC and sales agents

Finds open recalls and declined maintenance, automates customer outreach and books mobile service appointments without BDC effort.

• Aftersales marketing
• Service scheduling

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer appraisal and auction app combining book values, market reports, retail comps and auction run lists, from $55 a month.

• Vehicle acquisition and instant offers
• Auctions
• +1

CARFAX vehicle history report access for dealers, used in used-car appraisal, acquisition and merchandising.

• Valuation data
• Vehicle acquisition and instant offers