Dealer software

Dealer-branded customer mobile app with push notifications and one-click access to service scheduling.

• Service communication and MPI
• Aftersales marketing

Online service scheduler for dealers across web, mobile and BDC with DMS integration and add-on engagement modules.

• Service scheduling

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Service department CRM with two-way texting, automated text marketing, text-to-pay, BDC work plans and reporting for dealers.

• Service communication and MPI
• Aftersales marketing

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Dealer sales software with in-store desking, digital payment worksheets, credit insights and multi-lender financing offers including Upstart loans.

• Digital retailing and payments
• Desking
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1

AI voice and text assistant that answers dealer service calls, books appointments in the DMS and gives repair status.

• Voice, BDC and sales agents
• Service scheduling

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Multipoint inspection software that sends service recommendations for electronic approval and shares results by text, email or print.

• Service communication and MPI

Private-party vehicle sourcing software for dealer buy centers that aggregates seller listings and automates outreach.

• Vehicle acquisition and instant offers
• Trade-in

Personal video email and text tool for dealer sales and service staff to follow up with leads and customers.

• Chat and messaging
• Imagery and video

Spyne conversational AI agent that handles dealership sales and service conversations with shoppers and customers.

• Voice, BDC and sales agents
• Chat and messaging

Mobile vehicle diagnostics and appraisal tool giving dealers reconditioning insights, AI-assisted pricing and post-sale vehicle health alerts.

• Service communication and MPI
• Trade-in
• +1

24/7 AI phone receptionist for dealers that answers questions, warm-transfers calls and books service in the DMS.

• Voice, BDC and sales agents
• Service scheduling

Remote and hybrid F&I platform for dealers with video F&I sessions, desking, menu, digital documents and AI assistant.

• F&I menu and products
• Desking
• +1

Online and in-store deal tool for dealers with trade-in values, payments, credit decisions, desking and F&I menus.

• Digital retailing and payments
• Desking
• +1

Online car buying and trade-in software for independent and BHPH dealer websites.

• Digital retailing and payments
• Trade-in

Service that prepares dealer warranty labor rate and parts markup submissions to manufacturers.

• Warranty claims
• Accounting

Automated OEM warranty claims processing for dealer service departments with DMS integration and claim status tracking.

• Warranty claims
• Service communication and MPI
• +1

Dealer websites for independent and BHPH dealers connected to Wayne Reaves DMS inventory, with credit applications captured as leads.

• Website platforms

Cloud DMS for independent and buy here pay here dealers covering inventory, deals, titling, accounting and collections. From $75 a month.

• DMS
• Website platforms
• +1

White-label digital retailing for dealer websites and showrooms: trade-in, prequalification, desking, F&I menu and push to DMS. From $1,195/mo.

• Digital retailing and payments
• Desking
• +2