Dealer software

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Online vehicle auction for salvage, repairable and wholesale vehicles, used by dealers to buy units and sell trade-ins.

• Auctions

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

Dealership intelligence tool that unifies data from dealer systems to surface in-market shoppers and actionable sales ups, built with Fullpath.

• CDP and data platforms
• Lifecycle and equity mining

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

VIN decoding API and vehicle data (OEM build data, specs, options, pricing, service data) licensed to dealer software vendors, OEMs and insurers.

• Valuation data
• Imagery and video

voAIce encrypted two-way integration API for outside tools to read and write dealership data on its platform.

• CDP and data platforms

Dealer-issued store currency that replaces cash discounts and is redeemable only at the dealership, tracked in the cloud.

• Lifecycle and equity mining
• Aftersales marketing

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

Automated multichannel sequences that re-engage cold and aged dealership leads.

• Lifecycle and equity mining
• Chat and messaging

Node-based automation engine for building dealership AI workflows, with Zapier and n8n integrations.

• CDP and data platforms

Service department suite for dealers covering advisor upsells, technician inspections, dispatch, BDC scheduling, parts requests and reporting.

• Service communication and MPI
• Attribution and analytics
• +2

Hands-free, DMS-integrated card and gift mailings to sold and service customers for up to five years after the sale.

• Direct mail
• Lifecycle and equity mining

Dealer-to-dealer wholesale auction app with seller ratings, live chat, inventory alerts, transport and floorplan integrations.

• Auctions

Maker of DealerCRM and the OliviaAI agent for auto, RV, powersports and marine dealers, covering phone, text, desking and BDC.

• CRM
• Lifecycle and equity mining