Dealer software

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Web-based VIN recall status lookup for dealers evaluating trade-ins and purchases.

• Regulatory compliance
• Vehicle acquisition and instant offers

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Mobile service and valet operations platform for dealers with AI scheduling, tech and valet apps, and service-drive appraisal leads.

• Service scheduling
• Loaner and rental
• +1

Lets dealer F&I managers present products and close deals with customers who are not in the store.

• F&I menu and products
• Digital retailing and payments

On-demand remote vehicle inspection service with a nationwide inspector network that delivers condition reports to dealers and remarketers.

• Auctions
• Vehicle acquisition and instant offers

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Automated lead response that sends shoppers multi-vehicle price quotes within seconds of an inquiry, part of DAS Technology's Convert suite.

• Chat and messaging

Market Scan payment calculation and pricing data combining OEM incentives, lender programs and local fees, used by dealers and their software vendors.

• Desking
• Digital retailing and payments
• +1

Reynolds integrated payment processing for dealerships, taking card and digital payments across sales, service and parts, processed by Worldpay.

• Digital retailing and payments
• Accounting

AI service-to-sales program that reads repair orders, texts build-sheet valuations and routes replies to an in-house BDC for appointments.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining
• +1

Integrated payment processing for collision centers using ROME body shop management software.

• Digital retailing and payments
• Collision

Dealer credit application network connecting to hundreds of finance sources, with credit bureau access, payoff quotes, vehicle values and reporting.

• Credit and lending platforms
• Digital retailing and payments
• +2

Vehicle transport marketplace where dealers, auctions and retailers book vetted car haulers, with tracking and digital bills of lading.

• Vehicle transport
• Auctions

OEM-compliant website tools for franchised dealers: Unlock Price, Search by Price, pricing export, service scheduling and a website platform.

• Digital retailing and payments
• Website platforms
• +2

Service-drive acquisition program that mines dealer data to turn service customers into used-vehicle buying opportunities.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining

Free website chat and texting tool for dealers with no contract or credit card required.

• Chat and messaging

Website platform for franchise and independent car dealers from Savvy Dealer.

• Website platforms

Secure dealer document collection by text or email with ID verification and CRM/DMS write-back, built for the FTC Safeguards Rule.

• Regulatory compliance
• Digital retailing and payments
• +1

Consumer vehicle acquisition leads from CarGurus shoppers, matched to a dealer's automated bid strategy and finalized with an intake tool.

• Vehicle acquisition and instant offers

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI