Dealer software

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Voice, BDC and sales agents

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Websites, inventory and lead management, InLine texting and pricing tools, and Meta inventory ads for independent dealers since 2004.

• Website platforms
• Chat and messaging
• +1

Dealership phone platform combining a hosted phone system, call tracking and AI analytics, speed-to-lead via Calldrip, and staff coaching.

• Call tracking
• Chat and messaging
• +1

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Marketing measurement for dealers: multi-touch sales attribution, anonymous shopper matching, CTV ad measurement and a lightweight CDP.

• Attribution and analytics
• CDP and data platforms

Video messaging platform for dealership sales and service staff to record, send and track personalized videos.

• Imagery and video
• Chat and messaging
• +1

Websites, lead management, inventory syndication and texting for independent dealers, integrated with Frazer DMS; a LeadVenture brand.

• Website platforms
• Chat and messaging
• +1

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

DMS data management for dealers to approve, control and monitor what data third-party vendors receive; free for dealers, paid by vendors.

• CDP and data platforms

Cloud dealer management system for franchise dealers from Solera, covering sales, F&I, service, parts and accounting.

• DMS
• Desking
• +1

Solera's cloud DMS for independent and buy here pay here dealers, covering inventory, desking, BHPH servicing, collections, accounting and forms.

• DMS
• Credit and lending platforms
• +1

AI ad tech and agency services for dealers, built on its AutoQuity data layer and AudiencePro customer data platform.

• Digital advertising
• CDP and data platforms
• +1

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Audience data and identity platform with the Lotame Data Exchange marketplace, used to build, enrich and activate ad audiences; owned by Epsilon.

• Audience data
• CDP and data platforms

Call tracking and AI conversation analytics for dealers and OEMs, scoring sales and service calls and alerting on missed opportunities.

• Call tracking
• Chat and messaging
• +1

Dealer marketing platform combining digital advertising, The AutoMiner customer data platform, AI conversations and market reporting.

• Digital advertising
• CDP and data platforms
• +1

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

Cloud-core DMS for franchised dealers from Dominion, built on Azure, with accounting, parts, sales/F&I and service modules.

• DMS
• Desking
• +1