Dealer software

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

Fixed ops suite for dealers with service scheduling, lane check-in, video MPI, recall outreach and AI call handling.

• Service communication and MPI
• Voice, BDC and sales agents
• +2

Administrator of OEM certified dealer digital programs, with vendor vetting, packaged bundles and the Unite CONNECT lead and data platform.

• OEM program administrators
• CDP and data platforms
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Cox Automotive service department suite for scheduling, lane check-in, video inspections and service marketing at franchised dealers.

• Service scheduling
• Aftersales marketing
• +1

Xtime service lane tools for self check-in, tablet reception, customer texting, diagnostics sharing and mobile payment.

• Service communication and MPI
• Service scheduling

Xtime service marketing module sending text and email reminders, declined-service follow-ups and offers to bring customers back.

• Aftersales marketing
• Service scheduling