Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI BDC agents for dealers that call, text and email leads, book appointments, answer inbound calls and run service outreach. From $595/mo.

• Voice, BDC and sales agents
• Service scheduling

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

In-house inventory photo, video and 360 capture for dealers via the Photo Assistant iPhone app, with AI background removal and window stickers.

• Imagery and video
• Window stickers

Inventory merchandising service and software for dealers covering window labels, buyer's guides, photography, 360 spins and listing syndication.

• Window stickers
• Inventory management and pricing
• +1

Web and iPhone software for dealers to build and print vehicle addendums, FTC Buyers Guides, info sheets and QR stickers from inventory.

• Window stickers
• Regulatory compliance

Cloud service lane suite for dealerships: DMS-linked appointment scheduling, digital MPI, RO write-ups, valet, texting and mobile pay.

• Service scheduling
• Service communication and MPI

Service-focused dealership CRM from Quorum with service marketing, online scheduling, voice drops and an AI call agent, plus sales CRM.

• CRM
• Voice, BDC and sales agents
• +2

Inventory merchandising for dealers: in-house or on-site photography, VIN-specific walkaround videos with AI narration, 360 views and window labels.

• Imagery and video
• Window stickers

AI agents for dealer service and sales that answer calls, book appointments, re-engage leads and track CSI, with a built-in service CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Digital vehicle packets with OEM window stickers and build sheets by VIN, shopper engagement tracking, recon workflow and VIN-level ads.

• Window stickers
• Inventory ads
• +2

Electronic key control cabinets, service key kiosks and location tracking that log who has each vehicle key and when.

• Inventory management and pricing
• Service scheduling