Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer experience platform that carries a deal from online shopping through desking, credit submission and F&I menu in store or remotely.

• Desking
• Digital retailing and payments
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Voice, BDC and sales agents

Advent Resources' sales platform for large dealer groups covering desking, point of sale, eSigning, CRM and identity and compliance checks.

• Desking
• DMS
• +2

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Dealer service retention marketing across email, mail, SMS, voice and social, with automated lifecycle campaigns and a call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Digital retailing and in-store deal structuring platform for dealers, with real payments and lender data carried from online to showroom.

• Digital retailing and payments
• Desking

Dealer websites and lead tools, including TalkExpress video chat, Build & Price custom-order leads and Work Truck Builder, plus SEO and ads.

• Website platforms
• Chat and messaging
• +1

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Predictive sales and marketing platform scoring customers' likelihood to buy, with AI messaging, direct mail and recall outreach for dealers.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

CRM for independent dealers with lead inbox, texting, credit pulls, desking and an optional AI sales assistant and websites.

• CRM
• Desking
• +2

Websites, inventory and lead management, InLine texting and pricing tools, and Meta inventory ads for independent dealers since 2004.

• Website platforms
• Chat and messaging
• +1

Desking, F&I menu and digital retailing software from Quorum, linking online deals to the showroom for franchised dealers.

• Desking
• Digital retailing and payments
• +1

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Dealership phone platform combining a hosted phone system, call tracking and AI analytics, speed-to-lead via Calldrip, and staff coaching.

• Call tracking
• Chat and messaging
• +1

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging