Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Voice, BDC and sales agents

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing across email, mail, SMS, voice and social, with automated lifecycle campaigns and a call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Equity mining and customer retention platform that flags in-market and upgrade-ready customers from DMS and service data, now part of PureCars.

• Lifecycle and equity mining
• CRM
• +1

Dealer websites and lead tools, including TalkExpress video chat, Build & Price custom-order leads and Work Truck Builder, plus SEO and ads.

• Website platforms
• Chat and messaging
• +1

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Predictive sales and marketing platform scoring customers' likelihood to buy, with AI messaging, direct mail and recall outreach for dealers.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

Websites, inventory and lead management, InLine texting and pricing tools, and Meta inventory ads for independent dealers since 2004.

• Website platforms
• Chat and messaging
• +1

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Dealership phone platform combining a hosted phone system, call tracking and AI analytics, speed-to-lead via Calldrip, and staff coaching.

• Call tracking
• Chat and messaging
• +1

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Builds a machine-readable graph of a dealer's site and inventory so AI assistants can cite it; also offers bilingual dealer sites.

• AI search visibility
• Website platforms
• +1

Dealer conversion platform with AI chat, digital retail and shop-by-payment on the website plus automated sales and service follow-up.

• Digital retailing and payments
• Chat and messaging
• +1

OBD-connected vehicle device and dealer app for lot tracking, theft recovery, odometer and health data, and proactive service outreach.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Automotive data and marketing company tracking in-market shoppers through its Active Shopper Network and running dealer campaigns.

• CDP and data platforms
• Audience data
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Video messaging platform for dealership sales and service staff to record, send and track personalized videos.

• Imagery and video
• Chat and messaging
• +1

Local new and used vehicle sales and registration data from state records for dealers, agencies and lenders, with maps and market share reports.

• Attribution and analytics
• Audience data