Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI BDC agents for dealers that call, text and email leads, book appointments, answer inbound calls and run service outreach. From $595/mo.

• Voice, BDC and sales agents
• Service scheduling

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Call tracking and conversation analytics platform that attributes calls, texts and forms to marketing sources; plans start at $55 a month.

• Call tracking
• Attribution and analytics

Dealership phone platform combining a hosted phone system, call tracking and AI analytics, speed-to-lead via Calldrip, and staff coaching.

• Call tracking
• Chat and messaging
• +1

Call tracking and phone analytics for dealerships from Call Box, with missed-opportunity alerts, AI call review and a cloud phone system.

• Call tracking
• Attribution and analytics

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Cloud service lane suite for dealerships: DMS-linked appointment scheduling, digital MPI, RO write-ups, valet, texting and mobile pay.

• Service scheduling
• Service communication and MPI

Service-focused dealership CRM from Quorum with service marketing, online scheduling, voice drops and an AI call agent, plus sales CRM.

• CRM
• Voice, BDC and sales agents
• +2

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging

Electronic finance and lease contracting in the Dealertrack F&I network, from DMS-prefilled contract to e-signature, lender submission and eVault.

• eContracting
• Credit and lending platforms

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

Dealertrack network connecting dealers, menus and DMSs to aftermarket F&I providers for live rates, eContracting and remittance.

• F&I menu and products
• eContracting

Reynolds and Reynolds F&I desk system for interactive product presentation, electronic documents and signature capture.

• F&I menu and products
• eContracting
• +1

AI agents for dealer service and sales that answer calls, book appointments, re-engage leads and track CSI, with a built-in service CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1