Dealer software

OEM-compliant website tools for franchised dealers: Unlock Price, Search by Price, pricing export, service scheduling and a website platform.

• Digital retailing and payments
• Website platforms
• +1

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Conversational AI voice agents for dealerships that answer calls 24/7, book service and run outbound lead, recall and equity calls.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Real-time, two-way DMS integration service for dealers, OEMs and vendors across 14+ DMS platforms, plus an F&I forms library; owned by J.D. Power.

• CDP and data platforms
• F&I menu and products

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Fixed ops suite for dealers with service scheduling, lane check-in, video MPI, recall outreach and AI call handling.

• Service communication and MPI
• Voice, BDC and sales agents
• +2

Administrator of OEM certified dealer digital programs, with vendor vetting, packaged bundles and the Unite CONNECT lead and data platform.

• OEM program administrators
• CDP and data platforms
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Cox Automotive service department suite for scheduling, lane check-in, video inspections and service marketing at franchised dealers.

• Service scheduling
• Aftersales marketing
• +1

Xtime service lane tools for self check-in, tablet reception, customer texting, diagnostics sharing and mobile payment.

• Service communication and MPI
• Service scheduling

Xtime service marketing module sending text and email reminders, declined-service follow-ups and offers to bring customers back.

• Aftersales marketing
• Service scheduling