Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Patented dealership photo booth that rotates around the vehicle for consistent, dealer-branded inventory photos, with an optional app and AI camera.

• Imagery and video
• Reconditioning

Accenture's marketing, creative and customer-experience unit, working with automakers on brand, digital commerce and customer data programs.

• Agency holding companies
• CDP and data platforms
• +1

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Amazon marketplace where franchise dealers list new, used and CPO vehicles for online purchase and dealership pickup, sold on subscription.

• Marketplaces
• Digital retailing and payments

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

CarGurus-owned car search site and app that aggregates new and used listings with price analysis and history data.

• Marketplaces

AI-based dealer ERP for independent and BHPH dealers covering sales, BHPH loans and leases, collections, service, recon, accounting, payroll and HR.

• DMS
• Credit and lending platforms
• +2

SEO website platform for independent, BHPH and franchise dealers with inventory tools, credit apps, CARFAX reports and listing syndication.

• Website platforms
• Marketplaces

Cox Automotive car-shopping marketplace offering dealers listing packages, distance retailing, digital retailing and advertising.

• Marketplaces
• Digital retailing and payments
• +1

AI BDC agents for dealers that call, text and email leads, book appointments, answer inbound calls and run service outreach. From $595/mo.

• Voice, BDC and sales agents
• Service scheduling

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Paid upgrade for CARFAX Advantage dealers that lists new and used inventory on CARFAX.com with CARFAX Reports and lead forms.

• Marketplaces

Vehicle history reports and dealer tools from CARFAX: history-based acquisition, CARFAX Car Listings, and CARFAX for Life service loyalty.

• Valuation data
• Marketplaces
• +1

Car-shopping marketplace that sells dealers listing subscriptions plus pricing software, shopper signals and performance reports.

• Marketplaces
• Digital retailing and payments
• +1