Dealer software

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Recall outreach campaigns for dealers using ownership data to reach affected owners by email and direct mail, with VIN-level reporting.

• Aftersales marketing
• Direct mail

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

Web-based recall management platform for dealers that targets owners with open recalls through direct mail and email.

• Aftersales marketing
• Direct mail

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Automated lead response that sends shoppers multi-vehicle price quotes within seconds of an inquiry, part of DAS Technology's Convert suite.

• Chat and messaging

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

Reynolds integrated payment processing for dealerships, taking card and digital payments across sales, service and parts, processed by Worldpay.

• Digital retailing and payments
• Accounting

DealerX attribution and audience platform that groups local shoppers into cohorts and targets ads across Meta, Google, programmatic and CTV.

• Attribution and analytics
• Audience data
• +1

Integrated payment processing for collision centers using ROME body shop management software.

• Digital retailing and payments
• Collision

Dealer credit application network connecting to hundreds of finance sources, with credit bureau access, payoff quotes, vehicle values and reporting.

• Credit and lending platforms
• Digital retailing and payments
• +2

Multichannel dealer sales campaign combining direct mail, email, banner ads and phone outreach over a two to three week window.

• Direct mail
• Digital advertising

Free website chat and texting tool for dealers with no contract or credit card required.

• Chat and messaging

Website platform for franchise and independent car dealers from Savvy Dealer.

• Website platforms

Automated fixed ops marketing program that segments customers and re-engages lapsed and conquest service customers for dealers.

• Aftersales marketing
• Direct mail

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

Protomiq tool that presents trade-in and upgrade offers to service customers based on their vehicle equity.

• Lifecycle and equity mining
• Aftersales marketing

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics