Dealer software

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• CDP and data platforms
• Attribution and analytics

AI search visibility service for dealers that tunes Google Business Profile, reviews, inventory signals and FAQs so stores surface in AI answers.

• AI search visibility
• Reviews and social

AI phone assistant for dealership service departments that answers calls around the clock and books appointments in real time.

• Voice, BDC and sales agents
• Service scheduling

Hiring platform for dealerships: job posting and career sites, texting and prescreens, background checks, offers and onboarding.

• Recruiting and HR

Screen integration that shows HunterNet alignment and tire scan results for each vehicle next to car care videos in the service drive.

• Service communication and MPI

Solera's cloud DMS for independent and buy here pay here dealers, covering inventory, desking, BHPH servicing, collections, accounting and forms.

• DMS
• Credit and lending platforms
• +1

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Reconditioning software from iPacket for tracking used vehicles through dealer recon steps to frontline-ready.

• Reconditioning

vAuto reconditioning management that tracks recon tasks and approvals and prioritizes units with ProfitTime GPS.

• Reconditioning

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI