Dealer software

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Visitor identification platform that matches anonymous dealer website visitors to verified contacts and segments them for AI-targeted follow-up.

• Audience data
• Lifecycle and equity mining

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

Multichannel dealer sales campaign combining direct mail, email, banner ads and phone outreach over a two to three week window.

• Direct mail
• Digital advertising

Alerts dealers when a lead buys a new or CPO vehicle elsewhere and sends the defection details into the dealer's CRM.

• Attribution and analytics
• CRM

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Automated fixed ops marketing program that segments customers and re-engages lapsed and conquest service customers for dealers.

• Aftersales marketing
• Direct mail

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Website personalization for DealerOn sites that tailors content, calls to action and For You vehicle picks by visitor behavior and dealer data.

• Website platforms
• CDP and data platforms

In-house paid search, SEO, programmatic display and digital video campaigns for franchise and independent dealers.

• Digital advertising

OEM-certified dealer website development from Sokal for franchise brands including Honda, Acura, Kia, Nissan, Stellantis and Subaru.

• Website platforms
• Digital advertising

Conversation analytics for automakers that measures how dealer networks handle sales and service calls.

• Attribution and analytics
• Call tracking

Industry benchmarking data drawn from dealership F&I and sales transactions, from StoneEagle.

• Attribution and analytics
• F&I menu and products

StoneEagle F&I menu that pulls DMS deal data and shows StoneEagleMETRICS reporting during in-store or remote presentations.

• F&I menu and products
• Attribution and analytics

Sales and F&I performance reporting for dealers built from DMS deal data, from StoneEagle.

• Attribution and analytics
• F&I menu and products

Service department reporting for dealers from StoneEagle, built on DMS repair order data.

• Attribution and analytics

Managed PPC, behavioral targeting and social advertising for Canadian dealerships, run by a Google Premier Partner.

• Digital advertising

Full-service automotive marketing agency for dealers: performance media, creative, fixed ops marketing, reputation, websites and OEM co-op compliance.

• Digital advertising
• Website platforms
• +1

Full-service dealer advertising covering streaming and TV media, video production, direct mail, email, SEO, social, paid search and co-op claims.

• Digital advertising
• Imagery and video
• +1

Payment-based dealer marketing suite that calculates best payments and pushes them to website offers, inventory pages and paid ads.

• Digital retailing and payments
• Inventory ads
• +1

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Data-driven direct mail and event marketing for dealers built on first-party DMS data, including recall and service campaigns.

• Direct mail
• Aftersales marketing

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics