Dealer software

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Edmunds messaging platform that gathers dealer website chat, video chat, text and Facebook Messenger leads in one inbox, with optional managed chat.

• Chat and messaging

Service retention program that uses the CARFAX Car Care app and service records to bring owners back to the dealer's service drive.

• Aftersales marketing

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

AI suite for dealers on any DMS: Connect web and messaging concierge, Assist staff copilot, Reach lead re-engagement and Serve service retention.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Managed in-market advertising for dealers using Cars.com shopper data across Cars.com, display, video and social inventory ads.

• Media platforms
• Inventory ads
• +1

Online vehicle marketplace for independent dealers with listing exposure, free distribution, shopper insights and inventory management tools.

• Marketplaces
• DMS
• +2

Lead management CRM for independent dealers with AI assistants, RapidReply messaging, shopper insights and appointment reminders.

• CRM
• Chat and messaging

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

CDK's omnichannel digital retailing platform for building deals online and in the showroom, with trade appraisal and credit.

• Digital retailing and payments
• Desking
• +1

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Integrated dealership payment processing in CDK workflows with partial payments, refunds, mobile wallets and automated reconciliation.

• Digital retailing and payments
• Accounting

Digital marketing agency serving auto and RV dealers among other industries, with SEO, paid media and its ClickIQ reporting platform.

• Digital advertising
• AI search visibility
• +1

Dealer customer data platform sold in Base, Pro and Enterprise tiers, unifying DMS and CRM data for multichannel sales and service campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Streaming TV video ads for dealers aimed at Edmunds shoppers, with mobile retargeting and DMA, radius or ZIP targeting.

• Digital advertising

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

Personalized video messaging for dealership salespeople, with AI-generated inventory and outreach videos and CRM integrations.

• Chat and messaging
• Imagery and video

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Clarivoy connected TV and programmatic ad buying for dealers, measured against sales with its attribution data.

• Digital advertising

Dealer website platform for Canadian franchise and independent dealers, with OEM-compliant bilingual sites and inventory search.

• Website platforms

Managed Google Ads, Facebook Marketplace and automotive inventory ads campaigns for Canadian dealers.

• Digital advertising
• Inventory ads