Dealer software

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Card and ACH payment processing for BHPH dealers with recurring payments tied to deals, customers and accounting in DeskManager.

• Digital retailing and payments
• Accounting

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

Dealer management system for low- to mid-volume franchised and independent dealers covering accounting, sales, service, parts and CRM.

• DMS
• Desking
• +1

Accounts payable automation for dealership groups: invoice capture, approval workflows and electronic supplier payments across rooftops.

• Accounting

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

Managed network, phone and IT infrastructure services for dealerships from CDK Global.

• Cybersecurity and IT

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Integrated dealership payment processing in CDK workflows with partial payments, refunds, mobile wallets and automated reconciliation.

• Digital retailing and payments
• Accounting

AI inventory software for dealers with sales-based appraisal and pricing, recon estimates, merchandising and syndication across any DMS.

• Inventory management and pricing
• Imagery and video
• +1

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

Analytics, reporting and operations apps for automotive dealer groups, covering every store and department.

• Attribution and analytics
• Accounting

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2