Dealer software

Cars Commerce car-shopping marketplace where dealers buy tiered listing packages with reviews, prequalification and placement upgrades.

• Marketplaces
• Reviews and social

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

Customer data platform in CDK's dealer software that unifies sales and service profiles and flags lease-end, service and warranty opportunities.

• CDP and data platforms
• Lifecycle and equity mining

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Clarivoy lightweight customer data platform that unifies dealer shopper and customer data for audiences and measurement.

• CDP and data platforms

Dealer customer data platform sold in Base, Pro and Enterprise tiers, unifying DMS and CRM data for multichannel sales and service campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

Managed dealer advertising from Dealer.com covering display and retargeting, paid search, video and social, with campaign analytics.

• Digital advertising
• Inventory ads
• +1

Dealer.com managed website, SEO and GEO, content and creative, and social and reputation management services for dealers.

• AI search visibility
• Website platforms
• +1

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

Service-focused dealership CRM from DealerMine with service marketing, online scheduling, ringless voice drops and equity mining, plus sales CRM.

• CRM
• Lifecycle and equity mining

Automotive CRM for single stores and dealer groups with desking, trade appraisals, credit pulls, equity mining, BDC routing and an open API.

• CRM
• Desking
• +1

Cars Commerce dealer review site with verified sales and service reviews, employee profiles and paid review-request tools.

• Reviews and social

Solera-owned dealership CRM for sales, marketing and service, with data mining, desking and digital retailing tools.

• CRM
• Desking
• +1

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2