Dealer software

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

Service-focused dealership CRM from DealerMine with service marketing, online scheduling, ringless voice drops and equity mining, plus sales CRM.

• CRM
• Lifecycle and equity mining

AI suite for DealerOn sites covering photo enhancement, shopper chat, OEM compliance checks and natural-language reporting; in beta.

• Chat and messaging
• Imagery and video
• +2

Solera-owned dealership CRM for sales, marketing and service, with data mining, desking and digital retailing tools.

• CRM
• Desking
• +1

Dealertrack compliance and identity verification tools for dealership F&I teams.

• Regulatory compliance

Dealertrack credit application and bureau tool that sends dealer deals to its network of auto lenders for decisions.

• Credit and lending platforms

Electronic finance and lease contracting in the Dealertrack F&I network, from DMS-prefilled contract to e-signature, lender submission and eVault.

• eContracting
• Credit and lending platforms

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

Dealertrack F&I menu software for presenting aftermarket products and payment options to buyers.

• F&I menu and products

Dealertrack network connecting dealers, menus and DMSs to aftermarket F&I providers for live rates, eContracting and remittance.

• F&I menu and products
• eContracting

DMS data management for dealers to approve, control and monitor what data third-party vendors receive; free for dealers, paid by vendors.

• CDP and data platforms

Pre-desking tool that matches a shopper's credit, vehicle and budget to dealer lender programs and flags structures outside guidelines.

• Desking
• Credit and lending platforms

Streaming video ads for dealers on Peacock, NBC and Amazon aimed at in-market buyers, including during live sports.

• Digital advertising
• Audience data

Dealer credit application platform for online and in-store use with soft and hard pulls, co-signers, document upload and audit trails.

• Credit and lending platforms
• Digital retailing and payments

AutoAlert campaign tool for targeted dealership email, digital mailer and direct mail marketing built from mined customer data.

• Direct mail
• Lifecycle and equity mining

Managed paid search, paid social, display, retargeting and SEO for franchise dealers and OEM dealer programs.

• Digital advertising
• Audience data
• +1

RouteOne digital retail tools with a consumer-facing online credit application that feeds deals into the dealer's RouteOne workflow.

• Digital retailing and payments
• Credit and lending platforms

AutoAlert in-market shopper identification that flags dealer customers showing up at competing dealerships.

• Audience data
• Lifecycle and equity mining

AI phone assistant for dealership service departments that answers calls around the clock and books appointments in real time.

• Voice, BDC and sales agents
• Service scheduling