Dealer software

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Audience data and identity platform with the Lotame Data Exchange marketplace, used to build, enrich and activate ad audiences; owned by Epsilon.

• Audience data
• CDP and data platforms

Vehicle status tracking from acquisition through recon to frontline, with mobile VIN scanning and handoff alerts for staff and vendors.

• Reconditioning

Cloud document management for dealers that scans and indexes deal jackets, repair orders and invoices for audits.

• Regulatory compliance
• Accounting

AI conversation intelligence for dealer sales and service with call tracking, call scoring, business texting and missed-opportunity alerts.

• Call tracking
• Chat and messaging
• +1

Multi-location marketing platform and services for franchise brands and automotive OEM and dealer programs, built on its MLX platform.

• Digital advertising
• Reviews and social
• +1

Sokal platform pairing dealer websites with personalized banner campaigns and a dashboard that analyzes digital marketing data.

• Attribution and analytics
• Digital advertising

Cloud dealership CRM with sales, service drive, F&I and AI messaging modules, integrated with major DMS and OEM programs.

• CRM
• Service communication and MPI

AI voice agent for dealership service departments that answers incoming calls, holds natural conversations and books service appointments.

• Voice, BDC and sales agents
• Service scheduling

Marketing measurement for dealers: multi-touch sales attribution, anonymous shopper matching, CTV ad measurement and a lightweight CDP.

• Attribution and analytics
• CDP and data platforms

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

DealerOn tool that tracks how ChatGPT, Gemini and Perplexity mention a dealership and scores its AI search visibility.

• AI search visibility
• Attribution and analytics

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Payment processing for dealerships across sales, service, parts and online, with text-to-pay, DMS reconciliation and multi-rooftop reporting.

• Digital retailing and payments
• Accounting

Dealer performance diagnostics that analyze sales, fixed ops, inventory and marketing data and pair findings with consultant-led improvement plans.

• Attribution and analytics

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Cox Automotive inventory management suite for used and new vehicle appraisal, pricing, sourcing, reconditioning and merchandising.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Customer data platform for dealers that unifies DMS, CRM and web data into one profile per customer for targeting.

• CDP and data platforms
• Audience data

Dealer reporting dashboard comparing marketing performance with local market trends, competitor rankings and model demand.

• Attribution and analytics

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1