Dealer software

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

Affinitiv management platform that brings a dealership's key performance indicators into a single dashboard.

• Attribution and analytics

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

AI suite for DealerOn sites covering photo enhancement, shopper chat, OEM compliance checks and natural-language reporting; in beta.

• Chat and messaging
• Imagery and video
• +2

Analytics, reporting and operations apps for automotive dealer groups, covering every store and department.

• Attribution and analytics
• Accounting

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

Dealerware platform and mobile app for running loaner, rental, valet, test drive and subscription fleets at dealerships.

• Loaner and rental

Tekion online service scheduling, check-in, updates and payment tools for dealership service customers.

• Service scheduling
• Service communication and MPI

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• CDP and data platforms
• Attribution and analytics

AI phone assistant for dealership service departments that answers calls around the clock and books appointments in real time.

• Voice, BDC and sales agents
• Service scheduling

Screen integration that shows HunterNet alignment and tire scan results for each vehicle next to car care videos in the service drive.

• Service communication and MPI

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging