Dealer software

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

TrueSpot lot management system that tracks vehicles and keys in real time with RTLS tags, with alerts, test-drive and idle-time reports.

• Reconditioning
• Inventory management and pricing

Vehicle status tracking from acquisition through recon to frontline, with mobile VIN scanning and handoff alerts for staff and vendors.

• Reconditioning

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

Cloud document management for dealers that scans and indexes deal jackets, repair orders and invoices for audits.

• Regulatory compliance
• Accounting

AI phone and text agent for dealerships that answers calls, books sales and service appointments and runs outbound recall calls.

• Voice, BDC and sales agents
• Service scheduling

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Dealer mobile service software for booking, route planning, technician dispatch and customer messaging for at-home repairs and recalls.

• Service scheduling

Cloud dealership CRM with sales, service drive, F&I and AI messaging modules, integrated with major DMS and OEM programs.

• CRM
• Service communication and MPI

AI voice agent for dealership service departments that answers incoming calls, holds natural conversations and books service appointments.

• Voice, BDC and sales agents
• Service scheduling

Service lane communication platform for dealers with two-way texting, AI communications hub, mobile check-in and declined-service follow-up.

• Service communication and MPI
• Digital retailing and payments
• +2

Commission management for dealerships that calculates pay from DMS data with custom plans, approvals and audit logs.

• Recruiting and HR
• Accounting

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

CloudX integrated payables for dealerships that automates vendor payments by ACH, virtual card and check from approved invoices.

• Accounting

Payment processing for dealerships across sales, service, parts and online, with text-to-pay, DMS reconciliation and multi-rooftop reporting.

• Digital retailing and payments
• Accounting

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Cox Automotive inventory management suite for used and new vehicle appraisal, pricing, sourcing, reconditioning and merchandising.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics