Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer experience platform that carries a deal from online shopping through desking, credit submission and F&I menu in store or remotely.

• Desking
• Digital retailing and payments
• +1

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

FTC Safeguards and information security compliance platform and advisory for auto, RV, powersports and marine dealers, with phishing training.

• Regulatory compliance

Advent Resources' sales platform for large dealer groups covering desking, point of sale, eSigning, CRM and identity and compliance checks.

• Desking
• DMS
• +2

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Through-channel marketing platform and agency helping automakers run dealer co-op, tier 2 programs and brand-compliant local campaigns.

• OEM program administrators
• Digital advertising
• +1

DMS and loan servicing software for buy here pay here and lease here pay here dealers and finance companies, with a LOS, analytics and websites.

• DMS
• Attribution and analytics
• +1

Recalls-as-a-service for dealers and fleets that checks every inventory vehicle daily for open safety recalls; owned by AutoManager since 2023.

• Regulatory compliance
• Inventory management and pricing

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

AI-based dealer ERP for independent and BHPH dealers covering sales, BHPH loans and leases, collections, service, recon, accounting, payroll and HR.

• DMS
• Credit and lending platforms
• +2

Desking, F&I menu and digital retailing software from Quorum, linking online deals to the showroom for franchised dealers.

• Desking
• Digital retailing and payments
• +1

Canadian suite of dealer website tools for trade-in, credit-first pre-qualification, ID verification, test drives, reviews and merchandising.

• Digital retailing and payments
• Trade-in
• +1

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Call tracking and conversation analytics platform that attributes calls, texts and forms to marketing sources; plans start at $55 a month.

• Call tracking
• Attribution and analytics

OBD-connected vehicle device and dealer app for lot tracking, theft recovery, odometer and health data, and proactive service outreach.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Online car buying and financing marketplace that sends shoppers, including Walmart program members, to certified dealers on a success fee.

• Digital retailing and payments
• Marketplaces
• +1

Internet Brands car shopping site selling dealers new, used, special finance and Spanish-language leads plus inventory listings.

• Marketplaces
• Credit and lending platforms