Dealer software

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion's digital retail module for dealers, built on its ARC DMS and CRM, covering online deal building, eSign and checkout.

• Digital retailing and payments

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Tekion payment processing for dealerships, taking card and digital payments across sales, service and parts in the Tekion platform.

• Digital retailing and payments

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Automated toll processing for dealer loaner and rental fleets that matches tolls to agreements and recovers costs.

• Loaner and rental

Fixed ops suite for dealers with service appointment scheduling, lane check-in, texting, mobile bill pay and retention and recall marketing.

• Service scheduling
• Service communication and MPI

Kelley Blue Book trade-in valuation tool for dealer websites that gives shoppers KBB values and sends leads to the dealer.

• Trade-in

Guaranteed trade-in offer program where outside appraisers inspect a customer's vehicle and issue a firm cash or purchase offer for the dealer.

• Vehicle acquisition and instant offers
• Trade-in

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Instant trade-in valuation for dealer websites where shoppers upload vehicle photos to request a cash offer.

• Trade-in

NETSOL's white-label digital retail and mobility platform used by automakers and dealer groups, including MINI Anywhere and AutoNation Mobility.

• Digital retailing and payments
• Desking
• +1

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Multipoint inspection software that sends service recommendations for electronic approval and shares results by text, email or print.

• Service communication and MPI

Private-party vehicle sourcing software for dealer buy centers that aggregates seller listings and automates outreach.

• Vehicle acquisition and instant offers
• Trade-in

Personal video email and text tool for dealer sales and service staff to follow up with leads and customers.

• Chat and messaging
• Imagery and video

Spyne conversational AI agent that handles dealership sales and service conversations with shoppers and customers.

• Voice, BDC and sales agents
• Chat and messaging

Online and in-store deal tool for dealers with trade-in values, payments, credit decisions, desking and F&I menus.

• Digital retailing and payments
• Desking
• +1