Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Patented shopper identification network that detects in-market vehicle shoppers across devices and matches them to dealer customers and prospects.

• Audience data
• Lifecycle and equity mining

Dealer website platform from Autofusion for franchised and commercial dealers, with SEO-focused inventory and model pages.

• Website platforms
• Chat and messaging
• +1

Edmunds audience-based advertising for automakers and dealers across Edmunds.com and off-site channels.

• Media platforms
• Digital advertising

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Custom website design, SEO and digital marketing for car dealers, focused on exotic, classic, specialty and luxury dealerships.

• Website platforms
• Digital advertising

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Dealer website platform from Auto Master Systems for buy here pay here and independent dealers, tied to the Auto Master DMS.

• Website platforms

Through-channel marketing platform for automakers and their dealers, with OEM dealer portals, co-op fund management and on-brand local campaigns.

• OEM program administrators
• Digital advertising
• +1

Tool for building dealer ad audiences of active vehicle shoppers using real-time buyer signals and pre-built segments.

• Audience data
• Digital advertising

Online buying flow for dealer and OEM sites with real lender-backed payments, trade-in values, credit applications and fast approvals.

• Digital retailing and payments
• Trade-in
• +1

Showroom deal structuring tool that picks up online deals and lets salespeople present real lender payments and menus to customers.

• Desking
• Digital retailing and payments

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Vehicle acquisition software for dealers with mobile appraisals, margin-guarded offers, SMS outreach and a website trade-in widget.

• Vehicle acquisition and instant offers
• Trade-in

Card and ACH payment processing for BHPH dealers with recurring payments tied to deals, customers and accounting in DeskManager.

• Digital retailing and payments
• Accounting